Flat-rate means “call us all you want to, the bill doesn’t change.” This approach allows us to participate directly in your firm’s ability to stay productive, because there’s no meter running to deter the simple and easy questions-the ones that really enable efficiency. Our cost scales with your team size, simplifying your planning.
We bundle our services with labor included so that when something needs attention, we can address it quickly. We keep the conversations focused on what is important to your business, your employees, and your appearance to your customers.
Our flat-rate approach is what allows us to become a working member of your firm. We want your staff to feel comfortable asking for anything they need. We employ services from industry-leading vendors and best practices in managing your connectivity, equipment, and security.
Secure Remote Work
It’s never been more critical for your team to be able to work effectively from anywhere. We have developed multiple solutions that protect your business, your customers, and your data while empowering your staff to work where and how they feel best.
We take the time to learn how our organizations can work best together, and build an understanding of your firm’s business model, needs, and goals. Simplifying communication allows us to act quickly to support your technology.
It’s not about “if”, it’s about “when.” Hard drives fail. Laptops get left on airplanes. Connectivity gets disrupted. We plan for each of these scenarios and more, so that when something happens, you and your firm are back up and productive as quickly as possible.
Frequently Asked Questions
No. Because our flat-rate approach scales based on your team size, we get to work with firms of all sizes.
We bill based on the number of servers and number of employees you have. Each monthly invoice lists out your team members and servers by name.
Yes, though we do require that line-of-business applications have an active maintenance subscription with the vendor to ensure that we have a point of escalation for the issues that require it.
There are a number of factors that go into the monthly cost, including the number of users, the type of services you require, and the hardware you’d like us to deploy. For some customers, we’re even providing the CAD machines their team uses. Others have unique configurations that bring our costs down, which lets us pass those savings on to them. Because of these, we need to learn more about your firm to be able to provide an accurate estimate.